Focus

Lead a creative team in designing user centered interactive experiences that balance customer needs and business goals, to grow brand loyalty. Strategically use technology investments to maximize revenue through informed design decisions.

Experience

2006 - Present
Citigroup, Citi Cards eBusiness
Executive Creative Director, Vice President, Web Strategy and Design

2002 - 2006
PetSmart Inc.
Associate Creative Director, Sr. Mgr. User Experience

Responsibilities:

Accomplishments:
2001 - 2002
InfoImage Inc.
Director of Creative Services

Responsibilities:

Accomplishments:
1999 - 2001
marchFIRST (USWeb/CKS)
Creative Director, Senior User Experience Manager/Consultant

Responsibilities:

Accomplishments:
1998 - 1999
Jomax Technologies Inc. / GoDaddy Inc.
Senior Web Designer


1995 - Present
Freelance Interaction Designer / Internet Marketer
Clients Include: Shimano, Virgin Atlantic Airlines, ESG Engineering, Accutronix Motorcycle Products, CGC Solutions Group, Park & Co, Acquity Group

Education

B.F.A. in Visual Communication, emphasis in Graphic Design
Northern Arizona University, Flagstaff

Semester at Sea, Institute For Shipboard Education
University of Pittsburgh, Pennsylvania

Continuing Education

Website Usability Boot Camp NN/g, with Jacob Nielson, 2005
Nielson Norman Group NN/g Web Design Usability, 2003
Designing Usable Website, Human Factors International, 2000
Web Design '99, 1999

Portfolio review & letters of recommendation upon request